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FAQs

Deliveries during lockdown:

During lockdown we are only able to access our shop once a week. All orders made up until Monday at midnight will be posted the next day(Tuesday).

Are all of your items vintage and recycled?

Yes, all of our items are vintage and recycled. Due to age some may have small defects. They are Preloved, pre-worn and this adds to their character. Any noticeable flaws will be stated in the description.

How much does postage and packaging cost?

Hermes 2-4 day service £3.00

Hermes 1-2 day service £5.00

We aim to dispatch all orders with 48hours.

Do you ship Internationally?

Royal Mail tracked international delivery £13.00

We only ship via tracked postage internationally due to Brexit and the current world wide pandemic.

Please note: we are not liable for any customs charges you may receive when your order reaches your country. 


What packaging do you use?

We use packaging made from recycled materials that can also be recycled if disposed of correctly. 

What is your refund policy?

If you wish to return an item you must let us know within 14 days of receiving your order. Items then must be returned to us within 14 days in the same condition as when purchased.

Can I change my order?

If you would like to make any amendments to your order (for example change of address or name) please send us a message on our contact us page within 24 hours of purchase. 

How do you work out your sizing?

Due to all of our items being vintage the sizes can slightly differ to what is stated on the tag. Sometimes items no longer have a tag or it is too worn to see. We measure all of our items by pit to pit and length, and then add a recommended size if it differs to what the tag states. We use a stand size chart to do this. 

Please check the measurements in the description carefully. We recommend to take your favourite item of clothing and measure it so you can compare and find the best fit for you. 

Who is that in your home page photo?

That is the amazing Robbie McMahon and it was taken by the very talented Oprea Maxim. Go follow them on Instagram @robbiemcmahon_ @maxim_oprea